Support
We're here to help you succeed with Shipbot.io
Support Hours
Our support team is available Monday to Friday, 8am-5pm PST. We typically respond to all inquiries within 24 business hours.
How to Get Help
- Email Support: Contact us at [email protected]
- Documentation: Visit our documentation for guides and API references
- GitHub Issues: Report bugs or request features on our GitHub repository
Feature Requests
We love hearing how we can make Shipbot better for you! Email us your feature requests at [email protected].
Security Issues
For security-related concerns, please email us immediately at [email protected]. We treat security issues with the highest priority.